Mediqa covers your phone line, answers patients, and turns requests into clear actions for the schedule and front desk.
We show how Mediqa adapts to your clinic workflows in a 30-minute demo.
Dr. Fabio Di Santo · Plastic Surgeon
Every call enters a readable flow: answer, qualification, scheduling rule, or handoff to the team.
of calls to a practice can go unanswered — and even more during peak times.
See what changes when the phone is no longer a bottleneck.
Without Mediqa
The patient calls when the practice is closed and often tries another center.
With Mediqa
Mediqa answers, captures the request, and prepares the operational follow-up.
Without Mediqa
The team is interrupted by repetitive requests, callbacks, and the same questions again and again.
With Mediqa
Mediqa absorbs repetitive volume and leaves the team the high-value human work.
Without Mediqa
When multiple calls arrive together, someone waits or receives no answer.
With Mediqa
Mediqa helps handle peaks without blocking daily operations.
Without Mediqa
Data to rewrite, availability to search, confirmations to send, possible errors.
With Mediqa
Bookings, changes, and requests are handled according to defined rules.
Without Mediqa
Reminders are sent manually or not sent at all, increasing the risk of empty slots.
With Mediqa
Mediqa supports confirmations and reminders when included in your operational workflow.
Without Mediqa
At the end of the day, you do not really know how many requests were missed or chased.
With Mediqa
You get more traceability over requests received, managed, and still to follow.
When the phone is always answered, fewer requests are lost and more opportunities actually reach the schedule.
Mediqa covers the most critical moments: opening, lunch break, closing time, full days, simultaneous calls, and after hours.
The result: more patients get an answer exactly when they are ready to book.
The front desk should not spend the day chasing calls, repeating the same information, and handling operational pressure during patient reception.
Mediqa absorbs repetitive volume and leaves the team the work that needs empathy, priority, and human judgment.
The result: less stress, fewer interruptions, more control.
Patients do not want to wait, call again several times, or feel ignored.
They want a simple, fast, and professional answer.
Mediqa makes the first contact smoother: the patient is heard, guided, and routed correctly.
The result: a practice perceived as more present, organized, and reliable.
Estimate in a minute how much revenue you could recover with Mediqa, starting from your real numbers: calls per day, percentage of missed calls, and average visit value.
Estimated monthly and yearly result
No sensitive data: just three values
Then book the demo for a business case on your own real case
The goal is to understand where the phone creates friction today and where Mediqa can create the highest impact.
Step 01
We map frequent requests, critical hours, scheduling rules, services, clinicians, locations, cases to transfer, and the information Mediqa needs to know.
Step 02
We customize answers, tone of voice, time windows, booking logic, request handling, team escalation, and available integrations.
Step 03
Mediqa starts answering according to approved flows. The team keeps visibility and control over received requests, transferred cases, and calls to follow.
Step 04
We review calls, refine answers, fix friction points, and increase Mediqa autonomy where it makes sense.
It answers, organizes, follows up, and bills: from the first ring to the Italian healthcare tax system (Sistema TS).
by phone and on WhatsApp
Answers calls and FAQs, even after-hours and at peak times
Chats and replies automatically on WhatsAppWhatsApp
Books, reschedules, and cancels appointments
Hands the call to a person when needed
patients and requests
Saves patient data, call reason, and full history
Flags urgent requests
Keeps the list of patients to call back
Prepares a clear summary for the team
reminders and recovery
Reminders and confirmations via SMS, WhatsApp, and emailSMS · WhatsApp · email
Calls back no-shows and tries to rebook them
Calendar synced with your practice system (or Mediqa is the system)
Clear numbers on calls, outcomes, and new patients
during and after the visit
Mediqa Notes: helps you write the report during the visit
Invoices ready for patients and companies
Submission to Sistema TS and SdI/PEC
Payments and due dates under control
Want to see it on your real calls?
See how it would work in your practiceWe show a concrete simulation on 2 or 3 typical calls from your organization.
Yet that is where it all starts: a patient who gets no answer doesn't file a complaint, they just call another practice. Quietly, every day.
Mediqa exists to close that gap. Not an auto-attendant, not a generic chatbot in a white coat: a voice intelligence built only for medical practices and clinics. It understands the request, respects your scheduling rules, and knows when a real person is needed.
We don't replace your front desk, we free it from the work that wears it down and give the practice back control over every request. Data stays in Europe, handled with privacy and traceability from the first second: in healthcare that's not a detail, it's the starting point.
Our ambition: answering every patient, always, should stop being a privilege of large groups and become the standard for every practice.
During the demo we also show how privacy, security, operational roles, and human handoffs are handled, so you can evaluate Mediqa with all the required elements.
A medical practice is not a generic call center. Mediqa is designed for healthcare flows: bookings, information requests, rescheduling, cancellations, callbacks, front desk handoffs, and cases that need extra attention.
Mediqa does not decide instead of you. It follows the rules you define: what it can handle, what it must collect, what it must transfer, when to stop, and when to involve a person.
Technology works only when it fits daily operations. Mediqa is configured around your hours, number, services, locations, team, and way of managing the schedule.
Dr. Fabio Di Santo shares how Mediqa changed the way his practice handles calls.
Dr. Fabio Di SantoPlastic SurgeonBefore booking a tailored demo, you can speak with two agents configured on realistic healthcare scenarios. At the beginning it asks for consent to record and be contacted: just answer yes or no.
Step 1
Answer yes or no to consent
Step 2
Ask for a visit or information
Step 3
Evaluate tone, timing, and limits
The AI agent answers in real time.
Yes or no consent first, then talk just like with the front desk.
Demo line: answer yes or no to the initial consent prompt and do not share real clinical or personal data.
Pick a 30-minute slot on Calendly or test the AI agent by phone right away.
The demo is not a generic presentation: we start from your operational context and show which calls Mediqa could handle, which cases it should hand off to the team, and where you could recover time or appointments today.
Real-time calendar
30-minute demo
You can test the agent by phone first
No. Mediqa should not be seen as a replacement for the team. It absorbs repetitive requests, call peaks, and after-hours volume. The front desk remains central for activities that require relationship, sensitivity, priority, and human judgment.
Mediqa does not need to convince you with complicated words. It needs to show, concretely, what would happen if your practice could answer patients better in the moments when it cannot today.
We show how Mediqa would work with your number, hours, and clinic workflows.
